Effective Date: August 10, 2026 | Last Updated: August 26, 2026 | Operative Entity: VBDGS LLC
This Privacy Policy explains how VBDGS LLC ("PE Proper," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information through the PE Proper website, applications, participant portals, support services, and related services.
For account administration, billing, website operations, security, product communications, and business records, PE Proper acts as a business or controller.
For case, matter, client, or participant content submitted by a law firm or Customer ("Customer Content"), the Customer acts as the controller/business and PE Proper acts as its service provider or processor.
We do not use Customer Content to train generalized artificial intelligence models.
We do not sell personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising. We disclose personal information solely to service providers supporting database hosting, encrypted file/object storage, payment processing, security, and email delivery as necessary to provide the Service.
Active account data is retained for the duration of the subscription. For consumer/personal accounts, cancelled account data is retained for up to 90 days prior to permanent deletion. For professional accounts governed by the Law-Firm Data Processing Addendum (DPA), Customer case records are deleted or returned within 30 days following subscription termination or qualifying deletion request. Protected backups age out according to documented 30-day retention schedules. Billing transaction logs are retained for 7 years as required by financial and tax law.
We maintain technical and physical safeguards including TLS 1.2/1.3 encryption in transit, AES-256 storage encryption at rest, tenant-scoped application authorization controls designed to prevent unauthorized cross-account record access, reprocessing of supported uploaded image formats to remove embedded EXIF metadata (including GPS coordinates, camera-identification fields, and EXIF timestamps), single-session access tokens, rate limiting, and revocable participant links.
U.S. residents may exercise rights to confirm processing, access, correct, delete, or obtain a portable copy of personal information. Submit privacy requests by emailing support@legalcasesuite.com. We recognize universal opt-out signals such as Global Privacy Control (GPC).
The Service is restricted to adults (18+). We do not knowingly collect information from children under 13. The Service is not intended to collect protected health information or regulated consumer health data.
Privacy Office: VBDGS LLC, Attn: Privacy Officer
Privacy Email: support@legalcasesuite.com
Appeals Method: Reply to any privacy request decision or email support@legalcasesuite.com with "Privacy Appeal" in the subject line.